Questions to Ask Before Taking Telecom Expense Management Services?

Your business is going great, you are earning a massive profit, but also along with it are increasing the bills every year. You see Telecom, data and wireless bills going up by every year-end. Wish you could just somehow cut it down?

Well, it is time to hire a Telecom Expense management company, who will take down the massive burden of managing those Telecom bills and will do the audit for your company. Sound’s great, isn't it?

But, before you go ahead, we would like to tell you that there are so many telecom expense management companies in the market. They may throw some attractive offers towards you or maybe even be ready to perform an audit at amazingly low rates. 

But, they are just doing business. Don’t get lured by the offers. Here is a set of questions that you should ask the company you are considering, to make sure that you hire the right one.

How Long you have been in business?

Though this may seem like an unimportant, generic question, it is not. It is a very important question to ask because you must know that the company that you are considering hiring, how much experience does it have? 

It will also indirectly tell about their working style, like for example, the audit company is in the market for a decade now, which means it is a good company, who has survived despite competition due to great work of course. Also, Telecom Expense Management companies working style changes and progresses every year. Many new carriers were created, each with a new system and process. With the changes in business, technology, and regulations coming at a rapid-fire pace, the Telecom industry can be a challenge for newcomers.  

How has your Auditing Process Evolved so Far?

Though a new-comer or a lesser experienced consultant will not have an answer for it, a more experienced consultant will brief down the process of auditing that has changed over the years and how has he /she worked on it.

Even you will be secure about being with a firm that can adapt to changing processes easily! 

Who will be performing my Audit?

It is an important and logical question to ask if you are thinking of taking telecom expense management services. Make sure that the company is big enough and your work does not get outsourced to some third party.

Ask them who will be responsible for performing your audit. Make sure that the company that you are interviewing has a proper plan and team to look at your project. Ask them whether they have any solid plan and team to work on your project?

Can I get a case study of your former clients?

Well, expense management companies do keep a case study to show the quality of their work to their future clients. It gives you an idea of the kind of work done by them previously and makes it more clear that whether you want to hire the firm.

So, ask for a case study for a brief idea.

These questions will be very helpful to you in finalizing a Telecom Expense Management company.